E-commerce Operations Specialist (Marketplace Management)

Join Makuku, a dynamic and fast-growing e-commerce brand, as our E-commerce Operations Specialist! In this pivotal role, you will drive the success of our online store operations across leading marketplaces such as Shopee, Lazada, TikTok Shop, and other major platforms. As a key member of our team, you will be responsible for optimizing our marketplace presence, ensuring seamless product listings, and maximizing sales performance. This is your chance to be part of a rapidly expanding business and make a significant impact on our e-commerce growth.

Based in Bali, Indonesia, Makuku is committed to creating a vibrant and inclusive work environment. We offer competitive salaries, opportunities for professional growth, and a platform to showcase your expertise in e-commerce operations. If you are passionate about e-commerce and want to be part of a team that is shaping the future of online retail, we invite you to apply and join us in our mission to succeed in the digital marketplace.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize product listings across multiple marketplaces including Shopee, Lazada, and TikTok Shop.
• Ensure accurate and up-to-date product information, including prices, descriptions, and images.
• Monitor and improve marketplace performance metrics such as conversion rates, click-through rates, and sales velocity.
• Collaborate with the marketing team to implement and evaluate promotional strategies and campaigns.
• Troubleshoot and resolve issues related to product listings, inventory, and order fulfillment.
• Stay updated with the latest trends and best practices in e-commerce to drive continuous improvement.
• Analyze sales data to identify opportunities for growth and optimization.
• Provide regular reports and insights to the management team to support strategic decision-making.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce operations, preferably in marketplace management.
• Proficient in using e-commerce platforms such as Shopee Seller Center, Lazada Seller Center, and TikTok Shop Seller Center.
• Strong understanding of SEO and digital marketing principles.
• Excellent analytical and problem-solving skills.
• Fluent in both English and Bahasa Indonesia.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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