Front Desk Receptionist

CV Dwi Optima · 📍 Palembang · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 9.000.000 per month
CV Dwi Optima is looking for a Front Desk Receptionist to join our team in Palembang. We are a growing company that values hard work, dedication, and a positive attitude. As a Front Desk Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction and comfort during their stay. If you are a friendly, outgoing individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide them with a warm and friendly welcome.,Check guests in and out, and ensure that all necessary documents are completed accurately and promptly.,Handle guest inquiries and complaints, and resolve any issues to the best of your ability.,Maintain a clean and organized front desk area, and ensure that all necessary supplies are stocked and readily available.,Assist with the coordination of guest transportation, tours, and other services as needed.,Keep accurate records of guest information, including arrival and departure times, and any special requests or requirements.,Assist with the preparation of guest bills and invoices, and ensure that all payments are processed accurately and promptly.,Assist with the organization of guest amenities, such as room keys, maps, and other materials, and ensure that they are readily available for guest use.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a front desk or receptionist role in a hotel, resort, or similar establishment.,Excellent communication and interpersonal skills, with the ability to interact with guests in a friendly and professional manner.,Strong organizational skills, with the ability to manage multiple tasks and prioritize work effectively.,Proficiency in using Microsoft Office Suite, including Word, Excel, and Outlook.,Fluency in English and Indonesian is a plus.,Ability to work well under pressure and meet deadlines in a fast-paced environment.,Ability to lift and carry up to 20 pounds (9 kg) as needed.,Ability to stand, walk, and sit for extended periods of time.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementAttention to detail
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